Questions restoration owners ask
Short answers. The rest is on the deal page, or one email to Dustin away.
- 01
Is it an AI?
Yes. It's an AI, built for restoration work. Ask it at any point and it says so. It doesn't deny it and it doesn't dodge. On your build, a line in its greeting says so, and it stays.
- 02
What if it doesn't know something?
It takes down what the caller tells it — who, where, what's wrong, the callback number — and you get it in writing. Its instructions are in your accounts, and they're yours to read and change, except the opening notice, so you can shape what it says for your company.
- 03
Can it reach me?
Yes. It can put a caller straight through to your cell.
- 04
Do I have to change my company number?
No. Your number stays yours and nothing is ported. One setting at your phone carrier sends it the calls you don't answer.
- 05
What do I get after a call?
A short written job: who called, where, the callback number, what happened. It's not the call word for word.
- 06
What does it cost to run?
It runs in your own accounts, billed at the providers' prices, from the day you open them. No markup, and none of it comes to us. The price you pay us is in writing — the form or Dustin.
- 07
Do I get a monthly bill from TarpCall?
No. Nothing monthly to us.
- 08
When do I pay TarpCall?
The day it answers on your own number. Nothing to us before that day.
- 09
What if I want out?
Ninety days from the day it goes live, full refund. You ask, and you get back what you paid us.
- 10
Who fixes it if something breaks?
After the ninety days, a malfunction or a bug still gets fixed — by us, or by someone we name to you in writing. If that ever ends, you get back the full price you paid us and keep everything in your accounts.
- 11
Is the demo the same as the one on my line?
The demo line is a demo of the product. On it, no phone rings and nobody gets sent out. On your own line, it can put the caller straight through to your cell. The one we build for your company may differ.
- 12
Do I have to sign a contract?
No contract to sign. Our written answer has the price and the terms; your written yes accepts them.
- 13
What languages does it speak?
US English. That's the one language it works in.
- 14
Do you work with companies in my state?
TarpCall works with restoration companies anywhere in the US.
- 15
Who answers my questions?
Dustin answers at dustin@tarpcall.com.
Still a question?
Call it as often as you like. Be a homeowner with a wet basement at 6 p.m. Friday — or throw at it the call you hate getting. An AI answers, and says so when asked. The one we build for your company may differ.